Support
A question, a problem?
Write directly to j_david@live.ca — I answer every message personally. Describe what you were trying to do and, if possible, include a screenshot: it always speeds up the diagnosis.
Frequently asked questions
Augmented reality can't find my wall
Make sure you have enough light and a fairly plain wall (avoid glass, mirrors, and very dark or heavily textured surfaces). Slowly move your device up and down to help detection, then aim at the center of the wall. On iPhone/iPad models with a LiDAR sensor (Pro), detection is faster and more precise.
My drawing's 3D relief looks "broken" or uneven
Line drawings on a very light background (white paper, thin strokes) can produce a more subtle relief than expected — try a higher relief level ("Medium 3D" or "Strong 3D"), or retake the photo under more even lighting, without a shadow cast on the drawing.
How do I change the app's language?
The FR / EN buttons are visible at the top of the screen inside the app — they change the displayed language independently of your iPhone or iPad's system language setting.
Can I come back to a creation later?
Yes — every creation is automatically kept in "My Library," with the original photo, the render, and the 3D file. You can reopen it and view it in augmented reality again at any time.
How do I share a creation with someone else?
Use the "Share in 3D" button once the relief is confirmed — it opens iOS's standard share sheet (AirDrop, Messages, Files...). The 3D file (USDZ) can be opened by the recipient, including on Apple Vision Pro.
Does the app work without an internet connection?
Yes. All processing — capture, 3D relief, augmented reality — happens locally on your device. No connection is required after the initial download.